Yahoo/Xtra spam folder

[Lizard]

Most of those with an Xtra e-mail account have probably experienced problems with their mail occasionally disappearing to spam and eventually develop a habit of checking it regularly. Usually it contains a selection of splatter marketing dross. However, on my most recent check, I discovered an e-mail from Forsyth Barr had made its way there. Apparently this is not uncommon for them, although I don't recall ever having had a problem. The contents of the e-mail did make me laugh though:


Recently you may have experienced delays receiving email communication from your Investment Advisor or contact person at Forsyth Barr. You may also have found that correspondence you were expecting did not arrive at all.

Unfortunately this issue was caused by Yahoo!Xtra classifying our communication with you as SPAM. This is frustrating for both you and us, and tested our respective patience. We believe the problem has now been resolved.


Oh dear. Perhaps they had better re-send that by post...

[Jay]

:-)

Seriously though The Yahoo/xtra Spam is a mystery.
I have had 3 emails form the same recipient over 3 days the , the middle one goes into the spam folder the other two come thru, or email I have been receiving for 12 months or more suddenly ends up in the Spam folder
So Yes I do check the spam folder on a regular basis most annoying! :t_down:

[peat]

In Xtra/Yahoo web mail use the 'Not Spam' option while in the spam box to prevent future false positives

In Outlook you would use 'Junk Email\Add Sender to Safe Senders List'

[Jay]

Thanks peat

I do that, but it is pain that an email you have been getting for yonks suddenly ends up there