Horses for courses. The CFO and CEO have made the point to me that SUM's independent living units are (based on their average size) amongst the very largest in the industry and also a lot of their villages are single level like a proper little village not a multi level prison style accommodation in a big rectangular block like some RYM villages.
When I visited SUM's Hobsonville village last year their waterfront units are about 130 sq metres, regular single level units about 100 sq metres, all very very nice. Nice flush floors on the entrance way too, no chance to trip up like units I have seen at some RYM villages Some RYM villages are also well laid out but lately their trend to build intensively in prison style multi level apartment blocks or worse in a big prison style rectangular multi level block with a courtyard in the middle leaves me feeling cold and disinterested. There's more to this than just how smoothly the care center operates. Its more about the overall quality of lifestyle I think. Some of RYM's apartments are very very small and leave a lot to be desired.
I wonder how SUM's satisfaction survey's are in the mid - late 90% mark if their villages are supposed to be of a somewhat lesser standard than RYM ?