The operative word is a fine day, when the weather is bad not such a consistent service...twice I have not been able to get into Queenstown on them and I know a few people who got sent back not being able to land into Wellington. The regional terminal does not have a sufficient koru lounge, the main lounge is upstair through security.. which hacks off many business people down here..plus the cold walk out of the tarmac as no airbridges.... has raised comment. Air can say suck it up however it is simple economics vs EI management tradeoff. The result is short term profit may be the result however it comes with a potential loss of customer loyalty when people shop around for international flights from the south... they do not forget being shafted:-)
ps In mid-winter people want to fly the ABs to ensure they get to their destination on time.
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