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Thread: Computershare

  1. #46
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    I share your views Hoop regarding computershare website logging issue. I had the same trouble logging in and after multiple attempts I did manage to enter the site. But it then kicked me out saying I answered security questions wrong multiple times and for security reasons!

    There was no phone number or email to contact!

    The information I wanted was dividend details for a specific company - I complained by email to the investor relations of the company concerned who then forwarded my email to computershare and I managed to get a reply from computershare with all the dividend details for the year.

    I think we should involve investor relations of various companies who need to know that computershare is providing a sub-optimal service to investors.
    Last edited by RRR; 09-10-2016 at 05:33 PM.

  2. #47
    Divorced from logic Hectorplains's Avatar
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    Quote Originally Posted by RRR View Post
    I share your views Hoop regarding computershare website logging issue. I had the same trouble logging in and after multiple attempts I did manage to enter the site. But it then kicked me out saying I answered security questions wrong multiple times and for security reasons!

    There was no phone number or email to contact!

    The information I wanted was dividend details for a specific company - I complained by email to the investor relations of the company concerned who then forwarded my email to computershare and I managed to get a reply from computershare with all the dividend details for the year.

    I think we should involve investor relations of various companies who need to know that computershare is providing a sub-optimal service to investors.
    Craigs is recommending them: https://www.odt.co.nz/business/broke...alia%E2%80%99s
    Higher US interest rates are good for Computershare. Margin income will increase dramatically for CPU even with a small increase in US interest rates.
    One chord wonder.

  3. #48
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    Argh, the Computershare site is so annoying. I'm trying to log on and it keeps telling me the country I'm registered for is different than the one I'm trying to log on to (or my current country doesn't match). Yet the region selected is New Zealand and as far as I can tell, I am still in NZ at the moment! Anyone else had this problem before?

  4. #49
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    Quote Originally Posted by Cricketfan View Post
    Argh, the Computershare site is so annoying. I'm trying to log on and it keeps telling me the country I'm registered for is different than the one I'm trying to log on to (or my current country doesn't match). Yet the region selected is New Zealand and as far as I can tell, I am still in NZ at the moment! Anyone else had this problem before?
    Yep
    It sucks!

  5. #50
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    I just logged in without any problems.

    Using the following URL takes me to the NZ area

    https://www-au.computershare.com/Inv...&cc=NZ&lang=en

  6. #51
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    I still get the below error when logging in. I've had this before but I can't remember if it went away by itself or I needed to do something.

    computershare.jpg

  7. #52
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    I take it you are not using a VPN.

  8. #53
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    Quote Originally Posted by 777 View Post
    I take it you are not using a VPN.
    No after calling them I found out it was my fault. For some reason I have 2 user ID's - one for the NZ site and one for the Aussie one. I can't remember why I registered the Aussie one but it turns out I was trying to log in using that user ID.

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