Retirement village operators

[Beagle]

Any thoughts on this. Family member moved out of the the Heritage life unit she owned 10 months ago. They have not found a new buyer so have not paid her out. I take it there is no limit to how long it could take for her payout. I have not seen the contract but believe there is no reference to a timeframe for settlement.

Tough situation. I suggest you get the affected parties to have a chat with their lawyer. Unless Heritage Life or their management / agent are acting with prejudice you probably have no choice but to be patient.
By acting with prejudice I am referring to the possibility of Heritage Life pushing the salesmanship of new units in the same village harder and not showing prospective incoming residents your family member's unit and / or not pricing the unit reasonably.
Starting point for your lawyers consideration in terms of whether its worth sending them a legal letter rocket is probably consideration of the following
1. How many other units are vacant in the village ?
2. Is the unit in question priced reasonably compared to other units and / or new units in the village ?
3. What marketing efforts is the village making to resell the unit ?
4. Has the unit been refurbished to an attractive standard and if not why not ?
5. Is there any reference to a maximum timeframe in the contract ?

These things can really drag on unfortunately.