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mylovelyday
08-10-2020, 07:34 PM
Long time reader, first time poster. I have gained lots of valuable knowledge from this forum, many thanks to everyone! English is not my first language, please forgive me if this post is not up to standard.

I would like to share my user experiences on the efficiency of several online trading platforms in NZ and AU. Hope this will invite other to share theirs so we may find a better place do our trading/investing.

I use Sharesies and Direct Broking to invest long term in nzx companies and trade asx shares intermittently through Commsec AU. There’s been no problem for this setup until I decided to sell one of my NZ holdings recently.

Commsec uses computer algorithm to monitor every new/amended order and once submitted if it’s during trading hours the order will be placed to the market as quickly as a click (being traded or shown in the market depth) and I will normally receive an email confirmation within a few seconds. Both their online and phone app have good user interface, lots of features, live data. Commsec is owned by Commonwealth bank, I can transfer money from my CBA’s account and Commsec’s CDIA account instantly. Iress viewpoint is also a bonus.

The experience at Direct Broking is totally different. Direct broking monitors all new/amended orders manually. After submitting the order the status will show ‘Placed’, the time from that point to when the order is actually placed in the market will vary, depending on how busy the directbroking’s trading desk team are. The quickest would be few seconds (still too slow from trading point of view), most of the time few minutes, but sometimes if there’s big trading volume the delay is inevitable. I initially didn’t find this is a problem as I buy and hold NZX shares, until when I decided to sell one company shares on a big day, my order wasn’t acted upon for over an hour. I tried to call them but the line was busy, but even they could help me over the phone the price had already moved far far away. Finally I had to cancelled the order as there’s no point to sell anyway, the price had dropped to the bottom.

Sharesies system seems a little faster (still on a slower side comparing to Commsec), but I cannot amend order (have to cancel the existing one, wait for it to be cancelled and submit a new one, if price is moved then I have to do it again and again). They don’t have a physical address, don’t offer any phone support (have to wait 24 hours for an email reply), plus the shares are not hold under my name. When I withdrew money from my Sharesies account, my bank account shows the funds came from a ‘Sharesies Nominee Li’ account. Considering everything above I closed my account finally.
I’m now considering to open an ASB securities account, but before doing that I hope to hear others’ experiences on different trading online platforms for NZX, if there’s one that can match Commsec’s efficiency, ease of use etc.

Would appreciate anyone’s input on this matter!

BlackPeter
11-10-2020, 10:20 AM
Hi mylovelyday - and this despite it being grey outside ...:) :

Welcome to the forum and - good first post (and thread!)

Looking at your experiences with Direct Broking ... yes, they are probably not a very good platform for somebody with a main focus of short term trading and requiring split second trade execution. Having said that - I think ASB is the only comparable alternative for trading NZ shares ... and while I never used them myself, I have not heard their users singing their praise from the rooftops either.

If you are an investor with a long term horizon (I am), than you probably will find that Direct Broking's service is normally not bad, and I remember several times when they e.g. called me to enquire whether I still want to sell on a pending SELL order when the company put out a positive announcement. I thought that this was good service, saved me over the years some bucks.

Unfortunately - I can't recommend any better and / or faster real time trading service for the NZX, but maybe somebody else can. The only other question I would have ... if you are one of the traders who lives of momentums and nano-seconds from your decision to SELL or BUY - are you sure that trading on the NZX is the best method to apply your skills and desires?

I would think that short term trading would work much better on the US market, some European markets or on the ASX. Much higher volumes and not just brokers able to accommodate these types of trades, but as well Stock Exchange platforms which don't crash on the first southerly blowing threw the internet.

Balance
11-10-2020, 11:00 AM
Looking at your experiences with Direct Broking ... yes, they are probably not a very good platform for somebody with a main focus of short term trading and requiring split second trade execution. Having said that - I think ASB is the only comparable alternative for trading NZ shares ... and while I never used them myself, I have not heard their users singing their praise from the rooftops either.

If you are an investor with a long term horizon (I am), than you probably will find that Direct Broking's service is normally not bad, and I remember several times when they e.g. called me to enquire whether I still want to sell on a pending SELL order when the company put out a positive announcement. I thought that this was good service, saved me over the years some bucks.

Unfortunately - I can't recommend any better and / or faster real time trading service for the NZX, but maybe somebody else can. The only other question I would have ... if you are one of the traders who lives of momentums and nano-seconds from your decision to SELL or BUY - are you sure that trading on the NZX is the best method to apply your skills and desires?

I would think that short term trading would work much better on the US market, some European markets or on the ASX. Much higher volumes and not just brokers able to accommodate these types of trades, but as well Stock Exchange platforms which don't crash on the first southerly blowing threw the internet.

Agree with you, BP.

The online brokers here suffer from the inadequacies & charging regime (basically, charge for anything) of the NZX while as the likes of Commsec operate on the ASX where the ASX bends backwards to promote and encourage investors to trade.

If you are looking for speedy & real time execution, there is only one choice on NZX - use a broker. And unfortunately, they are a dying breed - brokers in NZ are all moving into portfolio management services - charge for no advice.

Norwest
11-10-2020, 11:22 AM
Commsec uses computer algorithm to monitor every new/amended order and once submitted if it’s during trading hours the order will be placed to the market as quickly as a click (being traded or shown in the market depth) and I will normally receive an email confirmation within a few seconds.

ASB Securities is normally fast... but there has been the odd day when it has been slow. It is not perfect. Calling through to the brokers is generally great too, they are friendly and usually prompt to pickup the phone.

The email notifications of successful trades are very prompt. I'll know I've had a trade go through because I get 20+ emails notifications on my phone in the space of a minute or two from each individual transfers for my large buy orders. They will then follow up with an email after trading finishes for the day, listing all of your successful trades for the day which is quite useful.



Both their online and phone app have good user interface, lots of features, live data. Commsec is owned by Commonwealth bank, I can transfer money from my CBA’s account and Commsec’s CDIA account instantly. Iress viewpoint is also a bonus.

Exchanging money from NZD to AUD is NOT instant when transferring to a CMA like it is from NZD > NZD. Usually an overnight affair.

The Exchange rate for NZD > AUD and AUD > NZD are heavily in ASB's favour, e.g. they ping you harsh both ways. I really wish I could find a way to to transfer money between the two currencies, which was quicker and with better rates.



Sharesies system seems a little faster (still on a slower side comparing to Commsec), but I cannot amend order (have to cancel the existing one, wait for it to be cancelled and submit a new one, if price is moved then I have to do it again and again). They don’t have a physical address, don’t offer any phone support (have to wait 24 hours for an email reply), plus the shares are not hold under my name. When I withdrew money from my Sharesies account, my bank account shows the funds came from a ‘Sharesies Nominee Li’ account. Considering everything above I closed my account finally.

You can amend orders in ASB. I also refuse to use Sharsies because you don't actually own the shares.


I’m now considering to open an ASB securities account, but before doing that I hope to hear others’ experiences on different trading online platforms for NZX, if there’s one that can match Commsec’s efficiency, ease of use etc.

ASB Securities is "OK", but the interface is quite archaic, the user interface looks like something from the 1990's.

kiwico
11-10-2020, 12:10 PM
Hello and welcome to ShareTrader.

Please don't consider your use of English to be of insufficient standard for this site as your post is very well written with a much better emphasis on grammar and spelling than most.

I use NAB Trade and ASB Securities and find things similar to you - ASX buy and sell trades happen almost immediately whilst NZX trades are much slower. I can't help with why there is such a variance between the two but can reassure you that you're not alone with having NZX speed issues.

Nor
11-10-2020, 12:24 PM
I notice my Australian online broker will often get me a lower price than what I bid. Direct Broking never.

Davexl
11-10-2020, 12:47 PM
Hi mylovelyday,

I am a happy ASB Securities user and a past heavy US broker user.
About a year back, I started thinking about switching to Direct Broking as they 'appeared' to offer a better interface and did offer better broking rates on larger orders. As a Premium customer I was paying 0.3% for brokerage but am now paying 0.2% brokerage on most orders.

I have found the real-time display of depth to be absolutely trouble free, unlike the issues I understand are being experienced on DB. This feature is critical to me as I am buying larger volumes and need real-time display of depth to be flawless. Unlike the US brokers, I cannot get 2nd-level depth on ASB, not sure if you can on DB either.

Unfortunately, real-time depth breaks down in the last 5 minutes, sometimes longer leading upto 5pm final order matching, but this is an NZX issue as I understand it, as their systems are severely outdated and overloaded due to Sharesies small-order high-volumes, and their systems are currently being reviewed for a major update next year.

We do get real time data on our watchlists and have always had it (at least 5 years). Great for taking snapshots of the market...

Order execution is normally a 2 step process, with an 'order creation' message, followed by an 'order on market' message. The process usually takes 5-25 seconds before you see it in the depth display. Slow compared to the US but acceptable as subject to manual intervention and verification processes. Email trade confirmations follow a few seconds later, with A/C confirmation emails by 6pm (NZX) or overnight (for ASX).

Phone support is excellent for me, with 8 times out of 10, getting to my preferred support person eg when order placing occasionally breaks down and has to be done manually. The only frustrating thing is the read-back order verification step, which takes too long when needing to place fast moving derivative products eg BBOZ on the ASX. If for some reason a trade is rejected, ASB 'usually' call me directly by phone to advise. I rate this service as pretty good.

The other thing I would like is a trailing-stop option. There are only Market & Limit orders available on ASB.

Portfolio prices are 20 minute delayed also. The gains & losses % is calculated on the life-time number of trades for a stock. A key feature I would look for is to select the most recent trades for a stock, to get the current gain or loss on a selected set of trades. I would move to another broker who offers this feature.

I have found their systems to be pretty solid over the last year, with only a couple of orders not executing, due to physical overloading of staff at busy execution times. Next project is looking at Sharesight integration with ASB, loading trading history reliably etc. Seems to be offered for ASB & DB, just not sure how reliable in practice.

I hope this helps. Your written English is excellent by the way...

calledone
11-10-2020, 12:47 PM
I use ASB securities for executing my trades and investments in ASX And NZX

For ASX and NZX real time data and whole load of other facilities I use a software called spark from iguana. https://iguana2.com/. It helps me easily keep track of around 20 different stocks that I follow in real time.

And Sharesight is great to manage your portfolio and for tax matters.

Traderx
11-10-2020, 06:50 PM
Long time reader, first time poster. I have gained lots of valuable knowledge from this forum, many thanks to everyone! English is not my first language, please forgive me if this post is not up to standard.

I would like to share my user experiences on the efficiency of several online trading platforms in NZ and AU. Hope this will invite other to share theirs so we may find a better place do our trading/investing.

I use Sharesies and Direct Broking to invest long term in nzx companies and trade asx shares intermittently through Commsec AU. There’s been no problem for this setup until I decided to sell one of my NZ holdings recently.

Commsec uses computer algorithm to monitor every new/amended order and once submitted if it’s during trading hours the order will be placed to the market as quickly as a click (being traded or shown in the market depth) and I will normally receive an email confirmation within a few seconds. Both their online and phone app have good user interface, lots of features, live data. Commsec is owned by Commonwealth bank, I can transfer money from my CBA’s account and Commsec’s CDIA account instantly. Iress viewpoint is also a bonus.

The experience at Direct Broking is totally different. Direct broking monitors all new/amended orders manually. After submitting the order the status will show ‘Placed’, the time from that point to when the order is actually placed in the market will vary, depending on how busy the directbroking’s trading desk team are. The quickest would be few seconds (still too slow from trading point of view), most of the time few minutes, but sometimes if there’s big trading volume the delay is inevitable. I initially didn’t find this is a problem as I buy and hold NZX shares, until when I decided to sell one company shares on a big day, my order wasn’t acted upon for over an hour. I tried to call them but the line was busy, but even they could help me over the phone the price had already moved far far away. Finally I had to cancelled the order as there’s no point to sell anyway, the price had dropped to the bottom.

Sharesies system seems a little faster (still on a slower side comparing to Commsec), but I cannot amend order (have to cancel the existing one, wait for it to be cancelled and submit a new one, if price is moved then I have to do it again and again). They don’t have a physical address, don’t offer any phone support (have to wait 24 hours for an email reply), plus the shares are not hold under my name. When I withdrew money from my Sharesies account, my bank account shows the funds came from a ‘Sharesies Nominee Li’ account. Considering everything above I closed my account finally.
I’m now considering to open an ASB securities account, but before doing that I hope to hear others’ experiences on different trading online platforms for NZX, if there’s one that can match Commsec’s efficiency, ease of use etc.

Would appreciate anyone’s input on this matter!

Good thread and welcome! I’ve made the switch from DB to sharesies primarily from a simplification standpoint (nz and us one stop shop) and their pricing structure allows more numerous and well diversified holdings for a small time investor. On the question of ownership they are very explicit that ownership still sit with investor see here https://www.sharesies.nz/ourblog/2019/9/23/behind-the-scenes-sharesies-custodial-service

Overall have been happy with the switch although would like more information on the site like announcements, delayed bid/ask etc (have to keep nzx.com open..

RRR
11-10-2020, 08:17 PM
Exchanging money from NZD to AUD is NOT instant when transferring to a CMA like it is from NZD > NZD. Usually an overnight affair.

The Exchange rate for NZD > AUD and AUD > NZD are heavily in ASB's favour, e.g. they ping you harsh both ways. I really wish I could find a way to to transfer money between the two currencies, which was quicker and with better rates.

Norwest - one solution to your problem stated above is to open AUD foreign currency account with ASB and use foreign currency exchange firms like OFX to transfer NZD to your AUD foreign currency account, much cheaper than banks. It does take couple of days for the transfer to happen.
The other advantage is that all AUD dividends could be debited to this account thus saving you foreign exchange fees

couta1
11-10-2020, 10:00 PM
Sharesies two big negatives from my viewpoint, no phone contact and you can't have multiple orders stacked up in an individual stock.

Waltzing
11-10-2020, 11:43 PM
we run multiple portfolios and custom software to track transactions and multi inventory - SH is just not remotely suitable once you are over certain vol and it does not allow you to own the share. It is perfect for first time investors.

blackcap
12-10-2020, 06:40 AM
we run multiple portfolios and custom software to track transactions and multi inventory - SH is just not remotely suitable once you are over certain vol and it does not allow you to own the share. It is perfect for first time investors.

Sharesies do have an option where you can transfer in to a CSN though and back out again as well. So if you are worried about not allowing you to own the share (whatever that means) you have the option to put it on a CSN post purchase.

Sharesies holds stock in nominee just like Computershare or Link do. You do not actually own the share, its just numbers on an email provided by a third party be it on CSN or in Sharesies.

BlackPeter
12-10-2020, 09:12 AM
I notice my Australian online broker will often get me a lower price than what I bid. Direct Broking never.

Well, while I can't comment on your Australian broker - my experience with DB in that regard is different.

I remember several occasions where they bought cheaper than my BUY limit ... and it is as well not unusual that they sell my orders for a better price than my sell limit.

peat
12-10-2020, 10:04 AM
Sharesies holds stock in nominee just like Computershare or Link do. You do not actually own the share, its just numbers on an email provided by a third party be it on CSN or in Sharesies.

If I interpret correctly I would question this statement. Computershare and Link are share registries and the shares you purchase through a normal broker will be held in your name with Computershare or Link (or someone else) entrusted with keeping the records for who owns how many.

All Sharesies holders will be lumped together as 'Sharesies Nominee' at the Computershare registry

blackcap
12-10-2020, 10:07 AM
If I interpret correctly I would question this statement. Computershare and Link are share registries and the shares you purchase through a normal broker will be held in your name with Computershare or Link (or someone else) entrusted with keeping the records for who owns how many.

All Sharesies holders will be lumped together as 'Sharesies Nominee' at the Computershare registry

Fair point. What I was trying to illustrate is that you don't actually "own" anything with either, just a bunch of 0 and 1's in the ether.

But yes I suppose Sharesies could up off to Brazil with your stock if they so wished, whilst it would be harder for Computershare or Link to do so.

Either way, the Sharesies ownership model, uncomfortable to some is quite common in overseas jurisdictions.

couta1
12-10-2020, 10:10 AM
Sharesies is NOT a good platform for frequent trading regardless of the share ownership structure.

peat
12-10-2020, 10:15 AM
Frequent traders, say daily or more often , who hold positions for hours days or even a few weeks may choose to use CFD's as a mode. Cheap fees, instantaneous execution, good liquidity, limited range of stocks.

iceman
12-10-2020, 10:25 AM
Sharesies two big negatives from my viewpoint, no phone contact and you can't have multiple orders stacked up in an individual stock.

And no possibility to trade on the USX so not an option for me

bull....
13-10-2020, 07:30 AM
Flint set to spark platform competition
Another investment platform is due to arrive in NZ within weeks under the Flint Wealth brand

https://investmentnews.co.nz/investment-news/flint-set-to-spark-platform-competition/

more competition is good , by the way there are no good platforms in NZ for traders and the brokerage is high but NZ market does offer good trading opportunities for lower volume trading with a delay.
serious traders use such platforms as interactive brokers for worldwide markets does aus etc not nz though. i use td ameritrade in US which is good no brokerage and super fast execution.

Nor
13-10-2020, 09:44 AM
Well, while I can't comment on your Australian broker - my experience with DB in that regard is different.

I remember several occasions where they bought cheaper than my BUY limit ... and it is as well not unusual that they sell my orders for a better price than my sell limit.

I'll see how my little order goes today then. Last sell price is 9.9c which I am bidding to buy at but best bids in depth are 9.6c so there is room for a better price.

Waltzing
13-10-2020, 10:01 AM
new platform coming from FLINT. Probably another hopeless platform like SH.

NZherald

Bob
13-10-2020, 11:44 AM
I'm told Sharesies don't allow you to participate in DRP, this is a serious disadvantage, Is this correct?

Kelvin
13-10-2020, 11:58 AM
I'm told Sharesies don't allow you to participate in DRP, this is a serious disadvantage, Is this correct?

That is correct. All dividends get paid into your Sharesies wallet

BlackPeter
13-10-2020, 12:07 PM
I'm told Sharesies don't allow you to participate in DRP, this is a serious disadvantage, Is this correct?

It's not a serious disadvantage, though. DRP can be good or bad - and one frequently ends up with additional shares which are ways too dear (every time the SP drops after the DRP event ...).

The discount against market price is (for a small number of shares) peanuts. If you hold larger number of shares, then it anyway makes sense to use a different trading platform and hold the shares by yourself.

DazRaz
13-10-2020, 12:21 PM
You can transfer your shares out of Sharesies then get DRP.

blackcap
13-10-2020, 12:33 PM
I'm told Sharesies don't allow you to participate in DRP, this is a serious disadvantage, Is this correct?

You could once you have received the dividend, purchase more shares on market in the same company. So I do not really see a huge disadvantage, except maybe that you have to pay a little bit of bro.

blackcap
13-10-2020, 12:34 PM
.

The discount against market price is (for a small number of shares) peanuts. If you hold larger number of shares, then it anyway makes sense to use a different trading platform and hold the shares by yourself.

Please correct me if I am wrong, but the discount against market price is often used quoting the price cum dividend? Therefore the discount should be as much in % terms as the dividend being paid, if not, the discount is actually no discount at all?

Norwest
13-10-2020, 12:44 PM
I'm told Sharesies don't allow you to participate in DRP, this is a serious disadvantage, Is this correct?

Correct. When you use Sharesies, any share registry functions like enabling DRP are not available, because you don't actually own a anything according to companies actual share registry.

In regards to companies saying their customer funds being are "held in trust", "held in nominee" you are still relying on them to transfer it to a nominee or trust account in the first place... we've seen what has happened to other companies that say they do this, here is one recent example:

https://www.odt.co.nz/star-news/star-national/sta-travel-used-customers-money-cover-wages-rent

I'm not saying this will happen to Sharesies, but it is certainly not impossible.

Norwest
13-10-2020, 12:54 PM
Please correct me if I am wrong, but the discount against market price is often used quoting the price cum dividend? Therefore the discount should be as much in % terms as the dividend being paid, if not, the discount is actually no discount at all?


VWAP 5 days ex-dividend is pretty normal. It is always advisable to review the actual wording of each companies DRP before deciding to participate or not.

Nor
13-10-2020, 03:36 PM
Never participate in dividend reinvestment plans. The discount is tiny compared to the normal volatility of the share price. And the share price always seems to be at the top of it's range when the dividend is paid. But most of all it is too depressing a few years down the track to see the current share price lower than the dividend shares were issued at. Take the money and reinvest it how you will.

blackcap
13-10-2020, 04:09 PM
VWAP 5 days ex-dividend is pretty normal. It is always advisable to review the actual wording of each companies DRP before deciding to participate or not.

Thanks for that. Just having a think about it, sharesies is the perfect vehicle for dividend reinvestment. You can actually re-invest dividends on all companies on the NZX (or US for that matter). You do not even have to be in a company that offers a DRP. Because your dividend of $136.50 can be used to buy exactly $136.50 of that same companies stock. You cannot (well it would be inadvisable) do that with any other broker. Even a dividend of $1.32 could be re-invested. Hell even a dividend of $.26 could be re-invested. By virtue of them having no minimum brokerage it opens up all sorts of possibilities.

BlackPeter
13-10-2020, 04:48 PM
Please correct me if I am wrong, but the discount against market price is often used quoting the price cum dividend? Therefore the discount should be as much in % terms as the dividend being paid, if not, the discount is actually no discount at all?

Interesting point. That's not how I thought it works, but admittedly I didn't check. As well every company has their own DRP policy.

However - most companies take the average SP over a handful of days prior to dividends being paid, and this is already after they went ex-dividend, i.e. I expect the discount (if offered) is normally for real compared to the chosen (ex-dividend) average.

However - it well might pay to check this for whatever company you intend to subscribe to the DRP.

mylovelyday
18-10-2020, 09:33 PM
Sorry I was moving house without the internet and didn't come back to this thread last week.

Thank you so much everyone for your kind words and usefull information on different platforms!! I've now decided to try with ASB and am going to open an account with them next week.

mylovelyday
18-10-2020, 09:40 PM
ASB Securities is normally fast... but there has been the odd day when it has been slow. It is not perfect. Calling through to the brokers is generally great too, they are friendly and usually prompt to pickup the phone.

The email notifications of successful trades are very prompt. I'll know I've had a trade go through because I get 20+ emails notifications on my phone in the space of a minute or two from each individual transfers for my large buy orders. They will then follow up with an email after trading finishes for the day, listing all of your successful trades for the day which is quite useful.

Exchanging money from NZD to AUD is NOT instant when transferring to a CMA like it is from NZD > NZD. Usually an overnight affair.

The Exchange rate for NZD > AUD and AUD > NZD are heavily in ASB's favour, e.g. they ping you harsh both ways. I really wish I could find a way to to transfer money between the two currencies, which was quicker and with better rates.

Thank you very much for sharing your experience with ASB! I'm thinking to open an account with them for buying NZX shares only and use CBA/commsec account for ASX, so there will be no foreign exchange issues.

mylovelyday
18-10-2020, 09:54 PM
Order execution is normally a 2 step process, with an 'order creation' message, followed by an 'order on market' message. The process usually takes 5-25 seconds before you see it in the depth display. Slow compared to the US but acceptable as subject to manual intervention and verification processes. Email trade confirmations follow a few seconds later, with A/C confirmation emails by 6pm (NZX) or overnight (for ASX).

Phone support is excellent for me, with 8 times out of 10, getting to my preferred support person eg when order placing occasionally breaks down and has to be done manually. The only frustrating thing is the read-back order verification step, which takes too long when needing to place fast moving derivative products eg BBOZ on the ASX. If for some reason a trade is rejected, ASB 'usually' call me directly by phone to advise. I rate this service as pretty good.

The other thing I would like is a trailing-stop option. There are only Market & Limit orders available on ASB.



Thank you very much for sharing your experience with ASB!! I found feedback about them are generally good, am going to open an account and try it myself next week. For ASX market I feel commsec is really efficient on order verification and execution, except those few big crash days in March, eveything just went instantly. Their market depth information is comprehensive as well.

mylovelyday
18-10-2020, 10:08 PM
Agree, no multiple order on the same stock is also a big negative for me.

mylovelyday
18-10-2020, 10:16 PM
Thank you Bull, I will look into this company when it arrives in NZ.

mylovelyday
18-10-2020, 10:44 PM
Hi mylovelyday - and this despite it being grey outside ...:) :

Welcome to the forum and - good first post (and thread!)

Looking at your experiences with Direct Broking ... yes, they are probably not a very good platform for somebody with a main focus of short term trading and requiring split second trade execution. Having said that - I think ASB is the only comparable alternative for trading NZ shares ... and while I never used them myself, I have not heard their users singing their praise from the rooftops either.

If you are an investor with a long term horizon (I am), than you probably will find that Direct Broking's service is normally not bad, and I remember several times when they e.g. called me to enquire whether I still want to sell on a pending SELL order when the company put out a positive announcement. I thought that this was good service, saved me over the years some bucks.

Unfortunately - I can't recommend any better and / or faster real time trading service for the NZX, but maybe somebody else can. The only other question I would have ... if you are one of the traders who lives of momentums and nano-seconds from your decision to SELL or BUY - are you sure that trading on the NZX is the best method to apply your skills and desires?

I would think that short term trading would work much better on the US market, some European markets or on the ASX. Much higher volumes and not just brokers able to accommodate these types of trades, but as well Stock Exchange platforms which don't crash on the first southerly blowing threw the internet.

Hi BP, thank you very much for shareing your experiences with directbroking. You're right DB's service is normally not bad. I buy and hold NZ shares as well (trade ASX shares through commsec only), had no problem with them since I registered 2 years ago. The issue happened only when I wanted to sell one of my NZ holdings recently.

mylovelyday
18-10-2020, 10:49 PM
Hello and welcome to ShareTrader.

Please don't consider your use of English to be of insufficient standard for this site as your post is very well written with a much better emphasis on grammar and spelling than most.

I use NAB Trade and ASB Securities and find things similar to you - ASX buy and sell trades happen almost immediately whilst NZX trades are much slower. I can't help with why there is such a variance between the two but can reassure you that you're not alone with having NZX speed issues.

Hi Kiwico, thank you for posting your experiences on both NZX and ASX! So it seems the speed issue is not from the platform but NZX?