Just found an email from Air New Zealand in my inbox, explaining what they are doing to keep the travelling public during these exciting times safe. They mentioned a couple of things (below) I think are pretty clever ... by providing flexibility and - more importantly - provide
insurance cover (obviously only if you buy travel insurance through them, and if there is no negative travel advise) where others don't. This might well make the difference for customers to use the plane again and to prefer AIR to other carriers.
Attachment 11106
Great move - well done, team! I start to like the new CEO.