Originally Posted by
Stranger_Danger
I guess we all have different experiences. For a long time, I worked insane hours, paid for Sky, barely watched it.
Then I stopped working, tried to watch TV more often, had constant rain fade issues, the customer support was shocking, so while I had always been an "intellectual property" kinda guy and would never dream of stealing the IP created by other people, I found myself starting to adapt to seeking out the stuff for free online that I was already paying for and couldn't watch!
Eventually, I was like, why am I doing this? Gave Sky another chance to fix it, they continued to not care, I cancelled Sky and have been a "DIY" guy ever since.
I am not a teenager, or a natural thief of intellectual property. I was also not price sensitive - I knew Sky did deals with other people I knew and I was still on a top dollar rate. Didn't really care. All I wanted was to able to reliably consume what I was paying for. The moment I tried to do that consistently, it became clear that (at least in my case) Sky was not up to it.
All things being equal, I would still be a Sky customer. But when you can get more for free than you can get by paying for it, and when you literally end up paying for nothing because the product doesn't work, then there is really no alternative than to end up a non customer.