if you haven't placed a trade in 3mths, they cut live data off - and all visibility of depth too. don't even give you delayed depth...
Printable View
if you haven't placed a trade in 3mths, they cut live data off - and all visibility of depth too. don't even give you delayed depth...
Same issue I had today. I made up a post. My thoughts are reserved on Free Loading, of course, ASB incurs charges etc. I agree about the average yearly buy/sell and also the business they wish to generate.
Their interest rates dropped back dramatically, and I know this causes an exodus of funds from their banking service. WHy keep 10k + cash with them if the return is better elsewhere and perhaps also stays nationally (HBL, Credit unions etc).
Will write to ASB. I don't see this as an incentive to keep long-term customers happy and promote their service. I know I gave them plenty of money in the past from fees charged when placing a buy or sell. IMO this can't be an encouraging move for a thriving share industry.
I thought they would want to promote use of their service. To me it seems like a backward step.
Anyone else finding The ASB platform so slow its not worth using, today?
I rang them and nicely told them the situ and hey presto its fast and snappy now.
Well I'm trying to use it and it's completely &*$#@# today!!!!
You click on individual stocks and nothing happens.....totally&*$#@#. I see they have maintenance scheduled for tonight....the site is always undergoing maintenance & seems to be out of action or glitching about 35% of the time. I think the people that we phone have been told to deny all knowledge of problems to make customers think its a 'user issue', rather than admit their site is fritzing.