Don’t want to de-rail this thread (I can move it elsewhere if you want) but out of curiosity, do those of you holding HGH, bank with them?
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Don’t want to de-rail this thread (I can move it elsewhere if you want) but out of curiosity, do those of you holding HGH, bank with them?
As BP writes it is relevant. I hold the shares and bank with them to the extent of having a few term deposits with them but no other general banking. I generally find them to be bloody useless and as a result will take my term deposits else where. The final straw was when Heartland took a month longer than the other banks to send out tax certificates for the term deposits. I have found communication with them difficult to say the least and the website for internet banking is totally hopeless.
Having said that I will not throw the baby out with the bath water and will continue to own the shares - thanks to Percy for alerting a number of us to the share. I have made some very good money from the shares since buying in at 80c. As I have said before these guys are just beginning and there is room for improvement in a lot of the things they do.
Yes Blocky has a Term Deposit with them and a couple of transaction a/c's but find the internet banking and the app to be too difficult to use and too limited. Perhaps it is not fair to compare with BNZ and Westpac systems which are much more developed and user friendly, their systems probably cost a hell of a lot more as well.
I have an account where I am hiding money from myself :) I have got used to the app now but really have no reason to use it unless I want to move money in or out, which I am trying not to do. Interest rates are obviously much better than ANZ, my main banker (or should that start with a W)
As a shareholder I also have an account with HGH, but not my main account. the only comment I would like to make, their website could be a little bit more user friendly, for us Gold card holders
I recently opened a couple of direct call accounts with them. At the time they were paying 2.15% which beat the other banks, but this has dropped to 1.90% over the past few weeks, so probably haven’t really achieved anything by switching, given my paltry sums of money ;)
Their website and app are adequate but only just. Incredibly uninspiring interfaces. My main annoyance is that the app doesn’t (yet) support account nicknames, while internet banking site does. Makes no sense to offer that option in one platform but not the other, but hey, no big deal I guess.
Percy to take notes please...so next board meeting can be discussed...😃
Another brain dead comment from you.
Becoming a habit.
I, and others expect better from you.
At this year's agm I will be speaking with Chris Flood, about posters concerns of HGH's site,rather than standing up and making a fool of myself, asking long winded questions no one could understand.