I find this, not just on Xero, but most NZX stocks, especially tech. Don't think our general fund manager/investor is quite on the same page as a US comparative and waits for consensus before acting.
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Maybe because the US views itself as the global power? But that would probably mean there would be just one customer number...hmmm
Someone asked this question on the Xero blog.
Anna
5 April 2013 #
When will be separating the results for United States/Global instead of combining both results together? It Will be interesting to see how many customers you now have in the United States or is this commercially sensitive?
Rod Drury
5 April 2013 #
@Anna, when the numbers get meaningful. A lot of our global product is US customers and Canadian customers. Still early days and if we create a dedicated global team we’ll likely split them out.
Xero's free competitor Wave just got better (and by that I mean it now has a feature that Xero does have, unless you pay for an addon like shoeboxed):
http://diversity.net.nz/wave-takes-o...et/2013/04/10/
http://techcrunch.com/2013/04/10/wav...8TechCrunch%29
Wave is a very interesting company with a truly disruptive "free" business model. They entered the market later than Xero so their core accounting product is not yet as sophisticated as Xero's - but in the couple of years since they launched they have already gained more users. Being based in North America (albeit Canada) they are likely to be a significant challenge to Xero in the USA.
Users, active users and entities.
Xero has a lot more users than entities (the number it reports). For example, the one entity in Xero I use has 8 users. On Wave, I have 3 entities set up so I assume I cam counted as 3 users though I haven't actually used it in the past 18 months.
I should really have a look again to see how much it has improved.
A few months ago I am sure I saw something on Wave where they talked about having over 100,000 bank feeds coming through. If so they would all be active users. I am sure they would also have some active users who don't have bank feeds above this number. But as Turmeric points out they will also have people signed up who used it once or twice and decided it wasn't for them. Nevertheless, the 100,000 or so with bank feeds is still an impressive number for a company only 2 1/2 years old.
The entity on Xero that I work with has 4 bank feeds so again that doesn't necessarily represent entities.
I guess for Wave though, entities isn't important as they don't bill by entity. However, there is likely to be only one decision maker, or ultimate one purchase per entity of any of the business offers refered to on the site.
There's been an interesting and slightly worrying discussion about bank feeds and Xero over in Australia over the past couple of days:
http://boxfreeit.com.au/2013/04/11/u...ng-xero-saasu/
This stock just defies gravity,when you look at Diligent and how profitable it is,and then you look at XRO,No net profit,just more losses and a mountain of cash not earnt, to burn. yes i am a wee bit jealous but thats beside the point.it even rises when the market is nervous.
I hope for shareholders sake that someone buys this baby out.