Recommendations on another platform. I've looked at ASB before but didn't think much of it.
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Recommendations on another platform. I've looked at ASB before but didn't think much of it.
Yes the delay of 20 min is the same as it was on ANZ site, and it is the same on the NZX site etc, but I would like to know why.
Every time you click on depth, the broker providing the service pays a fee to the NZX. Back in the day 3 cents was quoted. That adds up very quickly. I am guessing it may be less than that now. But if you have to pay 3 cents for every click and some active traders click on depth more than 100 times per day then that is already $3.
Maybe someone can confirm what the costs are that the brokers face these days providing this data?
I like to think that FCNZ takes enough interest in their newly purchased DB business that they will explain the hick ups this change from ANZ is creating.
If they not communicating and sorting this out soon then that is very telling of what to expect in time to come. It is not as if they did not have time to prepare for the change over date.
A very annoyed (not by choice DB client).
There's a lot of things to sort out but their communication has been atrocious, I noticed in the Herald article in the weekend the new boss stated that initially they are going to focus on their existing clients before focusing on expanding, well that's not happening, there isn't even a basic notice board for starters.
From my observations they don't handle this part of the business until late morning which is unacceptable if you want to trade at opening time. We have got used to ANZ Sec having the it all sorted out early enough to use it.
hmmmm two business days to transfer funds from my bank account to DB. The reason i am having to do this, because DB couldn't manage to credit my account at the same time they transferred my holdings. Now exchange rates have changed, also i wonder how much they keep when i get to put it back into the original currency. I hate change.
Might hit refresh on the depth 2500000000 times, then change platforms.
I am one of those unhappy customers. For reason unknown DB changed my ANZ bank account No, to payment by "cheque". Still waiting for my HLG dividend that was payable on Monday, no doubt the cheque is in the post, and when I'll receive that, goodness knows. If the cheque in not in Fridays mail at the latest, the first chance I'll get to bank it will be 14 Jan when I return from the crib. Its one of my bigger divvies, hold 8600 of HLG. Still waiting for DB to respond to two earlier emails.
think you all need to realise if you trade thru db your like the poor cousins who live in some parts of sth auckland compared to the full service clients from remeura who will always be looked after first.
My guess is that they didn't have the authority to change the payment instructions (at Computershare) to direct payments to the FNZC/DB account so defaulted back to cheque payments.
I got my MFT dividend by cheque the other day -- the first cheque I have touched in years. Like you my HLG dividend too is coming by cheque according to Computershare.
Make sure you log in to Computershare and Link and give them new instructions. With Link you can change for all holdings online. With Computershare they will send you a form to fill out, sign and send back (can be emailed).