Australian connection is currently down if anyone is experiencing problems ...
Their website also crashed today so a multitude of problems ....
Printable View
Australian connection is currently down if anyone is experiencing problems ...
Their website also crashed today so a multitude of problems ....
anyone else having trouble connecting or even getting thru on the phone to anzshareandbondtrading?
I don't think they exist anymore. Replaced with
www.anzsecurities.co.nz
does still exist ,think the difference is one was the old Accces brokerage and one is ANZ clients , obviously you could be both :)
https://www.anzshareandbondtrading.co.nz
ANZ platform is really slow in performing a buy or sell action. I had an existing order for a share,I have just changed this for the current asking price with enough shares on offer to cover my order.
I switched from the orders window to the depth of the share windows, refreshing each time.It took 5 minutes for my order to go through. This happens all the time,it used to be nearly instantaneous,when you clicked buy,a couple of refreshes and your order was done.
I have been told when I rang them that they have to check the csn number etc. but electronically this shouldn't be an issue,as I have had an account for years etc.
In this day and age,that is just absurdly slow,even as the minimum brokerage is $29.90 you would think they would be way more efficient,maybe I could understand it if the brokerage was $7-8 like in the states.
Does anyone know why this is?
Have noticed the same. My guess is that they are holding on the trade to try and match it with another ANZ client (saving them money) - just a guess though.
You would think that would be bordering on unethical though,as they should have your best interest at heart. Risking missing the trade because someone else got in and snatched those shares at the price you wanted to pay.
That way they could also miss out on your brokerage as you change your mind as the next available price doesn't suit.
In this day and age of fast internet and platforms that should be very efficient,it's quite dissappointing to see this happening.
It looks like the ANZ platform has crashed. Was taking 2 minutes to update, now is taking forever.
Does anyone have any insight as to why the ANZ and ASB trading platfroms show different depth/volume figures etc? Both are live so thats not it. ANZ almost always has more buyers at any given price than ASB. Sometimes there is even a different last trade price.
Todays example: 13/09 12:44 AET - XST.ASX taken within a millisecond of each other
ASB:
Last Change Buy Sell Open High Low VWAP Volume Turnover $0.013 0.1
8.3%$0.013 $0.014 $0.012 $0.013 $0.012 $0.013 26,317,050 $337,470
Buyers
6 2,865,897 $0.013
Sellers
5 2,880,315 $0.014
ANZ:
Last Change Buy Sell Open High Low VWAP Volume Turnover $0.014 0.2
16.7%$0.013 $0.014 $0.012 $0.014 $0.012 $0.013 48,282,621 $621,792
Buyers
13 4,084,382 $0.013
Sellers
14 4,375,861 $0.014
I tried to sell some shares yesterday via ANZ on the Asx. Took about 4 minutes from me placing my order to my order being executed. In that time the bid had disappeared and I was not happy. Luckily it got taken by someone about 2 hours later but that really is not good enough is it. A cursory SRN check should take no longer than 30 seconds and the rest should be instantaneous. It could be the broker in AUS that ANZ use that is dragging the chain....
ANZ down for anyone else at the moment?
This is what is showing on mine: "We're sorry but an unexpected system error has occurred. We'll investigate the cause of this error and get it resolved as soon as possible but if you need more immediate assistance please contact us and we'll do our best to help."
Edit: seems to be fine now
Yes been the second time in just the last couple of weeks the platform has had major issues ..just not good enough
is it correct that ANZ charge custody fees on all shares purchased through them? I know they do that for US shares. But surely not for NZ and Australian shares.
No they do not charge custody fees for NZ and Australian Equities. Well not that I am aware of. If you wanted to hold you shares in an entity called "ANZ custodial services" or something like that they probably would. But if you have a CSN, SRN or are Chess sponsored there are no fees apart from brokerage on the buy and sell.
Not for ASX shares, i dont trade/invest on the NZX anymore so not sure
thanks for the responses, blackcap and shasta
My ASX order tonight couldn't go through as apparently I no longer have a CHESS account- presumably will need to wait until after the long weekend to use the new firm? Pretty sure I sent those forms back a few weeks ago... Anyone else having the same message come up when trying to place order on the ASX?