Sorry, I wasn't aware of that when I posted.
What has happened in Christchurch ... words fail me. What can you say?
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I feel profoundly sorry for all the victims and their relatives and friends and my thoughts and prayers go out to them. Such heinous acts of violence are to the best of my knowledge unprecedented in N.Z. in recent times. I am sure the whole country is in shock and disbelief.
Shame on Luxon and his team at AIR. Good on Robertson for calling them and giving them a talking to. What a ridiculous lapse of their senses https://www.nzherald.co.nz/nz/news/a...ectid=12213438
Love Robertson quote “"Their call, and the right one." .....yeah right
Bit different from an earlier communication
@FlyAirNZ
We're saddened by the tragic events that has occurred and are trying to help those with travel over the weekend and those that are directly affected. Although we've been putting on additional capacity we have very little availability which is why the fares have increased. ^NA
That ^NA no doubt just doing his job ....failed leadership
Beagle and others should send Chris a blast with their outrage. Uber-esque pricing strategies do not apply to our ‘national carrier’
Software system designed to maximise revenue needed to be overridden in these unprecedented circumstances and has been. Compassionate fares are there but not everyone knows about them. AIR could have done a better job communicating the compassionate fares available in these extraordinary circumstances.
Not making excuses for them but they probably wouldn't have been aware that demand would rise off the charts and this happened mostly on the weekend.
1pm - Air New Zealand says one of its long-serving engineers is among those killed.
Lilik Abdul Hamid, an aircraft maintenance engineer in Christchurch, was in the Deans Avenue Mosque at the time of the attacks.
Air New Zealand CEO Christopher Luxon says the airline is devastated to lose one of its team.
"Lilik has been a valued part of our engineering team in Christchurch for 16 years, but he first got to know the team even earlier when he worked with our aircraft engineers in a previous role overseas," said Luxon.
"The friendships he made at that time led him to apply for a role in Air New Zealand and make the move to Christchurch. His loss will be deeply felt by the team."
He leaves behind wife Nina and children Zhania and Gerin.
"I would also like to acknowledge the many, many other families, including the families of some of our other team members,who have also lost loved ones in this tragedy, and the wider Muslim and Christchurch communities," said Luxon.
Many people don't understand that AIR are continuously and automatically running a very sophisticated software system that is constantly looking to maximise the revenue from each and every flight.
Its not human intervention that caused the system to be seeking much higher fares it was human intervention / override that needed to be taken to take account of unprecedented circumstances.
Compassionate fares and their policy are there on their website https://www.airnewzealand.co.nz/compassionate-fares for all to find but I agree that in these circumstances they should have made concessions earlier. That said I did note on the very day of the massacre they almost immediately said anyone needing to make changes to existing travel plans could do so free of charge.
Beat up on the National airline...look frankly I think there are more important issues to talk about here https://www.sharetrader.co.nz/showth...15-March-2019)
Beat them up for putting their software ahead of humanity. They need a very big serving here .
"problematic" being the Finance Minister calling them to give them a serve. Sorry Beagle, we agree to disagree. AIR should have been onto this immediately. They know how their systems work and should have known immediately a human override was necessary. I don't care what Jetstar or other transport companies did, they are not owned by the NZ Government like our national carrier. You may defend it and call it a beat up on the national carrier. I suspect many disagree with you on that. I certainly do.
But full credit to AIR for eventually coming to the table and doing what we expect of them in circumstances like this. Credit where credit is due
Beating up the national carrier has always been a national pastime.
And the Crown only owns slightly more than half.
They should have droped the price without direction . Good on Robertson for doing it