It's a pain that you have to buy or sell to get the depth.
Do any of the other brokers give you the depth without having to place an order.
Printable View
It's a pain that you have to buy or sell to get the depth.
Do any of the other brokers give you the depth without having to place an order.
The depth issue is discussed in this rather useful summary on ASB Securities
- If a user hasn't placed a trade in 3 months, ASB Securities cuts of live data, including depth and delayed depth.
- However, live market data and market depth is always available in the ‘place an order’ process during market hours - share investors will have access to the latest stock pricing information to help with making trading decisions.
Anyone else having issues with opening up ASB securities page coming up with new NZX regs which i agree with but it wont let me click on the agree ??
Yep finally sorted
yep got it sorted .. which was good timing as got more funds to invest
Anyone having trouble with placing an order - won't go thru is it just ASB or is NZX to blame??
Yep, I'm having trouble. Finally managed - after a long wait - to speak to someone. It seems it is with the ASB system. When I spoke to them he said Australian orders were going through, though notifications weren't coming back the the ASB platform and NZ orders would have to be done by phone. I think it has got even worse since I was talking to them not long ago - it now looks as though all order have to be made by phone.
Hopeless, timing was so important today but... :t_down::t_down:
Cant access any of my portfolio let alone trade any!.
What an absolute disgrace. They have obviously just pulled the pin on us. Totally unreliable service. Will they pay compensation to customers for losses incurred today?? They won't answer the phone, their platform is dead, absolutely sh*te service.
Is this a datacom meltdown again?
Trouble is NZ is served by only one other on line trading site now isnt it?
But it might just be time to move.
It is customer service 101 that you answer your phones and deal with your customers.
This is a very dire situation and heads should roll. Nothing in the NZ media as yet that I can see. The manager of ASB Securities should be held to account. Do these pr*cks think they are too much of big shots to handle this situation??