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Thread: Harmoney

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  1. #1
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    Those of you investing with Harmoney, is your dashboard updating. Mine has not for close on two weeks yet the amount of money available to invest (as shown on the market page) is increasing with repayments and interest.

    Losing faith in their administration.

  2. #2
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    Quote Originally Posted by 777 View Post
    Those of you investing with Harmoney, is your dashboard updating. Mine has not for close on two weeks yet the amount of money available to invest (as shown on the market page) is increasing with repayments and interest.

    Losing faith in their administration.
    Pretty sure mines updating. The 'amount invested' on mine is out by $200 which they haven't fixed even though I have advised them. Waiting till they do their first update before I flood them with feedback as no doubt they are aware of most of the issues with the current site.

  3. #3
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    Thanks HS. They are not inclined to keep you updated on queries. May be due to incompetence or simply because of the magnitude of queries. I am close to just taking back money as it comes due and forgetting them. 95% of my loans are for 36 months and total about $26,000. The whole deal lacks transparency for me.

    You win some and lose some.

  4. #4
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    Hi everyone, I have invested at harmoney as well. Do you know what happen if the borrower missed a repayment. It seems a few of them should make a payment on 11/03 but didn't or hasn't show up on the website?

  5. #5
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    Quote Originally Posted by babymonster View Post
    Hi everyone, I have invested at harmoney as well. Do you know what happen if the borrower missed a repayment. It seems a few of them should make a payment on 11/03 but didn't or hasn't show up on the website?
    I think it may take a day or two to hit your account - could be wrong. If they haven't paid it will show up as 'amount in arrears' on the Dashboard - my performance page. If they dont pay within a week, then I think penalties start accruing.

    I constantly have a small amount in arrears but non have been treated as a write off and very few additional penalties have been accrued.

  6. #6
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    Ok, it might just take a couple of days to show up. Thanks
    Quote Originally Posted by Harvey Specter View Post
    I think it may take a day or two to hit your account - could be wrong. If they haven't paid it will show up as 'amount in arrears' on the Dashboard - my performance page. If they dont pay within a week, then I think penalties start accruing.

    I constantly have a small amount in arrears but non have been treated as a write off and very few additional penalties have been accrued.

  7. #7
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    The site has been down for 2 days now. Not a good look.

    Those with large balances there must be building up a lot of idle cash.

  8. #8
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    Quote Originally Posted by Harvey Specter View Post
    The site has been down for 2 days now. Not a good look.

    Those with large balances there must be building up a lot of idle cash.

    What is going on? Stuffed up software upgrade or something else?

  9. #9
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    Yesterday They said "We have already re-opened the investor dashboard for some investors, and expect to progressively open this to all investors over the next 24-72 hours."

    Does anyone on here actually have access to their dashboard back yet?

  10. #10
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    I have not had an accurate dashboard now for a month. A phone call from the call centre promised return to normal about 3 weeks ago!! Two days ago I got a call from Harmoney office saying that some investors are affected, some will be fixed shortly and all will be well and working by the 21st April. Bit of a fiasco really. With well over a 100 loans it would be quite a job to tote up balances and returns etc. So I will just hope it all gells eventually. I asked about the 8 loans that I have had repaid re the 1.25% fee and it seems that the borrowers have a 5 day cooling off period and if your loan is repaid in that time then no fees. Otherwise the investor is charged the fee. They also calculate that the average term of a loan will be around 28 months as some will be repaid well before maturity. Still a good con
    cept and I will be waiting to see if the new dashboard works when it is up and running before further investment.
    Soolaimon

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