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  1. #21
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    Quote Originally Posted by Elles View Post
    My ASX order tonight couldn't go through as apparently I no longer have a CHESS account- presumably will need to wait until after the long weekend to use the new firm? Pretty sure I sent those forms back a few weeks ago... Anyone else having the same message come up when trying to place order on the ASX?
    Did you perchance not agree to the new firm taking over the CHESS. This is a separate incident to FNZC taking over ANZ securities. Probably happened a month earlier. Might pay to give them a call...

  2. #22
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    Quote Originally Posted by blackcap View Post
    Did you perchance not agree to the new firm taking over the CHESS. This is a separate incident to FNZC taking over ANZ securities. Probably happened a month earlier. Might pay to give them a call...
    Thanks for your reply. Hmm, I thought I did the CHESS paperwork too but maybe I'm getting confused with the FNZC forms. So still working for everyone else? I get the message come up when I click buy so happens before I can put in the order details in. Yes, will give them a call if it's still not working on Tuesday.

  3. #23
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    Anyone else having problems with ANZ Securities ?

    I am not able to see trading data & no updates after midday as shown below


  4. #24
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    Feb 2005
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    Auckland, , New Zealand.
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    Read the Synlait thread.

  5. #25
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    Quote Originally Posted by 777 View Post
    Read the Synlait thread.
    Thanks 777

  6. #26
    FEAR n GREED JBmurc's Avatar
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    Sep 2002
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    Central Otago
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    Really likely the new ANZ share investing website (well when it's working hearing a few having issues)
    People don't have ideas, ideas have people

  7. #27
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    Feb 2005
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    Auckland, , New Zealand.
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    So email arrives today explaining change over to Direct Broking. To use your trading account you now have to call an 0800 number to get a new password, which you can then change to something you want. However the 0800 number says to ring back in business hours. Chaos on Monday morning as everyone wants to get the password before trading opens.

    Why was this not done during the last week?

    Not a good start.

  8. #28
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    Mar 2013
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    Curious I am in a limited data area. Have you tried going to the new site and signing in to see if it works. I did but may be getting non updated site which says Direct broking shares coming. Agree if we cant sign on until new password issue - potential chaos monday. Now i have limited data after none friday, wanted to check accounts now. Guess have I will have to go thu link and other register.

  9. #29
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    All good now, apology email sent to everyone from direct broking to say once up and running we can use old passwords.

  10. #30
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    Quote Originally Posted by bonne vie View Post
    All good now, apology email sent to everyone from direct broking to say once up and running we can use old passwords.
    Yes just got it. I couldn't log in to either ANZ Securities or Direct. Not unexpected though while change over taking place.

  11. #31
    Trying to get outta here
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    New site up and running, not keen on the new graphics, interest rate better at 2% so that's good, my trading balance has reduced by a goodly sum from 6pm on Friday so will need to look into that.

  12. #32
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    NZD
    up to 14,999.99 1.25% p.a.
    15,000.00 to 49,999.99 1.50% p.a.
    50,000.00 to 199,999.99 2.00% p.a.
    200,000.00+ 2.00% p.a.

  13. #33
    Trying to get outta here
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    Quote Originally Posted by 777 View Post
    NZD
    up to 14,999.99 1.25% p.a.
    15,000.00 to 49,999.99 1.50% p.a.
    50,000.00 to 199,999.99 2.00% p.a.
    200,000.00+ 2.00% p.a.
    Must show the rate your getting at any moment in time then.

  14. #34
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    Quote Originally Posted by couta1 View Post
    New site up and running, not keen on the new graphics, interest rate better at 2% so that's good, my trading balance has reduced by a goodly sum from 6pm on Friday so will need to look into that.
    Yes I noticed this as well, It may be just a timing issue between selling and the trade settling (T+2). From memory ANZ will still be processing these trades and therefore it doesn't show as funds available in the new Direct Broking yet.

    Happy with the increased interest rates, AUD increased 0.5% as well (now 1%)

  15. #35
    Trying to get outta here
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    Quote Originally Posted by McGinty View Post
    Yes I noticed this as well, It may be just a timing issue between selling and the trade settling (T+2). From memory ANZ will still be processing these trades and therefore it doesn't show as funds available in the new Direct Broking yet.

    Happy with the increased interest rates, AUD increased 0.5% as well (now 1%)
    Thanks I think you are correct as my trading balance has reduced by the amount of 2 sells I did on Friday.

  16. #36
    Legend minimoke's Avatar
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    Seems to be a bit slow loading announcements. Maybe that will improve

  17. #37
    Legend minimoke's Avatar
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    Hmmm - no pre-open market data so far. Will we have a 20 minute delay. And my account doesn't see to be showing any loot in it. (Though there is a interest settlement transaction doen)

  18. #38
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    Quote Originally Posted by couta1 View Post
    New site up and running, not keen on the new graphics
    I actually thought that it was pretty hard to make the old site look worse/more out of date, but they have had a good go at it!

    I seem to have all of the money I expected in the right accounts.

  19. #39
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    Quote Originally Posted by minimoke View Post
    Hmmm - no pre-open market data so far. Will we have a 20 minute delay. And my account doesn't see to be showing any loot in it. (Though there is a interest settlement transaction doen)
    No one is bothered to answer the phone and the line keeps getting disconnected also... Tried atleast 4 times but in vain.

    Also i dont understand this 20min delay... ANZ did not have... what about ASB? I can understand if it is US/UK but common... not NZ

  20. #40
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    The DB site is a joke - doesn't show pre-market matching, 20 min delays, shows depth but not actual trades gone through, market announcements not coming through.

    I'm looking for an alternative as I type.

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