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Thread: AIR - Air NZ.

  1. #14041
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    Grumpy Gold Elite member pissed with AIR ...says customer service ethic down the gurgler or something like that

    http://zawilski.co.nz/post/179745244...r-service-dead
    “ At the top of every bubble, everyone is convinced it's not yet a bubble.”

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    Getting rammed these days. Call it a cheeky tackle


    https://i.stuff.co.nz/travel/travel-...ngeles-airport

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    New bird to debut on the Gold Coast route. https://www.msn.com/en-nz/news/natio...cid=spartandhp
    Ecclesiastes 11:2: “Divide your portion to seven, or even to eight, for you do not know what misfortune may occur on the earth.
    Ben Graham - In the short run the market is a voting machine but in the long run the market is a weighing machine

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    Looks good. Centre seat 3cms wider than the 320, but the reporter was still hanging over the seats next to him. And as for him encouraging people to bring more carry-on luggage (my personal hate)...……..
    I guess I'll get to try one of these next year.

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    Default Oil Price really bearish now

    Ecclesiastes 11:2: “Divide your portion to seven, or even to eight, for you do not know what misfortune may occur on the earth.
    Ben Graham - In the short run the market is a voting machine but in the long run the market is a weighing machine

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    This guy reckons AIR might replace the 777s with 787-10s

    https://traveltalk.nz/news-opinion/a...boeing-787-10/
    Last edited by winner69; 14-11-2018 at 11:07 AM.
    “ At the top of every bubble, everyone is convinced it's not yet a bubble.”

  7. #14047
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    Quote Originally Posted by winner69 View Post
    This guy reckons AIR mightbreplacevthe 777s with 787-10s

    https://traveltalk.nz/news-opinion/a...boeing-787-10/
    Just the 777 200's. Not the 777 300's

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    Quote Originally Posted by winner69 View Post
    Grumpy Gold Elite member pissed with AIR ...says customer service ethic down the gurgler or something like that

    http://zawilski.co.nz/post/179745244...r-service-dead
    The person isn't wrong though.
    The idea of what service is has slipped a lot.

    Also their planes are that great.
    Flew Auck to Adelaide in business and the service was great.
    Adelaide to Melbourne on Virgin in economy - great service, nice plane. Left 20min late (staff member sick) and arrived 5 min late. Kept informed along the way.
    MEL to AKL on AIR economy. Told boarding 20min late but gate still said original time. Also no reason why.
    Actually left 1 hr late and arrived 1 hr late. No reason given - most annoying.
    Also the seat was a bit flat - sore bum after a couple of hours and this was a 787-9.
    Staff was very average!
    Might as well just get the cheapest.

  9. #14049
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    Quote Originally Posted by winner69 View Post
    Grumpy Gold Elite member pissed with AIR ...says customer service ethic down the gurgler or something like that

    http://zawilski.co.nz/post/179745244...r-service-dead
    So much for Luxon's mea culpa (https://www.nzherald.co.nz/business/...ectid=12129918) where he said in September that they were in the process of hiring 80 more call centre staff (amongst other half apologies). Maybe they need to hire 80 more.

    A text message about a cancelled flight just isn't good enough....

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    Quote Originally Posted by winner69 View Post
    This guy reckons AIR might replace the 777s with 787-10s

    https://traveltalk.nz/news-opinion/a...boeing-787-10/
    I think he talks common sense but I really hope that if they go the 787-10 direction that they fit the far less problematic GE engines !
    Ecclesiastes 11:2: “Divide your portion to seven, or even to eight, for you do not know what misfortune may occur on the earth.
    Ben Graham - In the short run the market is a voting machine but in the long run the market is a weighing machine

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