The problem is AirNZ still accepting booking for their cancelled flight. It's not the matter of refundable or not. When AirNZ clearly knows they cannot offer the service, and they are still accepting booking. That's really what angry me the most.
Raise it on their facebook page - often gets their attention.
Or else email the CEO
Well when we open in LA. beagle ..my one will on the lot for sale, no point in the garage, you can have a free test drive if your keen to go over to that exciting city ��
Thanks for the offer mate but Auckland city BMW is just a little bit closer
Ecclesiastes 11:2: “Divide your portion to seven, or even to eight, for you do not know what misfortune may occur on the earth.”
Ben Graham - In the short run the market is a voting machine but in the long run the market is a weighing machine
IF they can lift their service game - why would anyone think they could?
Their problem seemed to be shortage of crew and thin on planes so sickness and plane service issue stung them.
if their problem was a shortage of qualified people to fill crew vacancies then they should be sorted now
Ecclesiastes 11:2: “Divide your portion to seven, or even to eight, for you do not know what misfortune may occur on the earth.”
Ben Graham - In the short run the market is a voting machine but in the long run the market is a weighing machine
Thanks for the offer mate but Auckland city BMW is just a little bit closer
I really thought you would jump at taking a long cramped cylinder to LAX, witness a few riots and and the added excitement of dodging a virus and finding an open shop all to take it on an extend drive...
Even if he fronted up on TV and said ‘we don’t refund non-refundable fares’ at least thats leadership (and would have made King happy as)
Poor effort Foran ...but Cam put on his corporate look when fronting up
I thought yesterday you were saying Cam did well on the news. The problem actually is with the culture...they have beens self serving and not customer focused for a long time, the customer experience has been in a long term trend down...they laid off most of their call center staff and that is why you can't get a call taken.
Was the COVID-19 Business Debt Hibernation regime set up really for these guys..
I thought yesterday you were saying Cam did well on the news. The problem actually is with the culture...they have beens self serving and not customer focused for a long time, the customer experience has been in a long term trend down...they laid off most of their call center staff and that is why you can't get a call taken.
Was the COVID-19 Business Debt Hibernation regime set up really for these guys..
I was criticising Forans leadership in this ... Cam doing a good job as the yes man
Originally Posted by 44wishlists
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