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Thread: Vodafone IPO

  1. #46
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    Very, very recently (days not months) our download speed over Vodafone has suddenly doubled from around 6 Mbps to over 12 Mbps. Whether this is down to people leaving Vodafone or that Chorus have run fibre down the street (but not yet offered a fibre connection to us) I don't know. What I do know is that it's a damn sight quicker.

  2. #47
    Gnawing on Bones Beagle's Avatar
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    Quote Originally Posted by hardt View Post
    I have a feeling they are listing as they are noticing their market share shrink in NZ.

    Anecdotal evidence - not a single person I know is with Vodafone for fibre or cell anymore... keyword "anymore"

    Better deals everywhere else.
    Everyone I know refers to them as Vodafail...absolutely shocking service.
    No butts, hold no mutts, (unless they're the furry variety).

  3. #48
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    This possible IPO hangs in limbo but meanwhile its CEO tries to convince us that we don't really want to speak to a human being in their call centres.

    https://www.nzherald.co.nz/business/...ectid=12192385

  4. #49
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    As soon as fibre is fully operational in Wellington Christchurch and Auckland Vodvoles cable moat is gone. Cant come soon enough for me, there is then little reason to put up with their rudeness and uselessness.
    Probably wouldn't buy on an IPO but could be tempted after the drop on the first day of trading.

  5. #50
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    Quote Originally Posted by greater fool View Post
    He's absolutely right. CS staff are rubbish. All you get is excuses and bozo questions, not solutions. If you a good result, DIY it.
    I suppose that's one way of getting rid of them! And cheaper than training.


  6. #51
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    Quote Originally Posted by macduffy View Post
    I suppose that's one way of getting rid of them! And cheaper than training.

    My experience with Vodafone was that they had very good, very capable, people, who wanted to do a good job, and to do the right thing by the customer and the company, but that those good, capable people were hamstrung by truly dreadful internal systems, processes, and procedures.

    Some of the sues seem to have been related to growth by acquisition, and the need to maintain various legacy systems.

    However, whatever the cause, they eventually they paid me what I wanted, after which I left and moved to another company.

  7. #52
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    https://www.nzherald.co.nz/business/...ectid=12211374

    The Pig is being given a major makeover and dress up - you have been WARNED!
    Last edited by Balance; 11-03-2019 at 09:07 AM.

  8. #53
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    Have they integrated the Bell South / Telstra-Clear billing system yet?

    Boop boop de do
    Marilyn
    Diamonds are a girls best friend.

  9. #54
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    Vodafone had tens of thousands of disgruntled customers on Saturday

    Underinvestment in critical infrastructure caused the problem social media says
    “Imagination is more important than knowledge.”

  10. #55
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    Quote Originally Posted by winner69 View Post
    Vodafone had tens of thousands of disgruntled customers on Saturday

    Underinvestment in critical infrastructure caused the problem social media says
    No reason for them to invest when they are wanting to sell - unfortunately NZers are suckers so they will get away with it too!

    https://www.nzherald.co.nz/business/...ectid=12211416

    Meanwhile, they are looking to shift jobs to India (every dollar saved = $15 extra for Vodafone in IPO value).

  11. #56
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    Quote Originally Posted by Balance View Post
    No reason for them to invest when they are wanting to sell - unfortunately NZers are suckers so they will get away with it too!

    https://www.nzherald.co.nz/business/...ectid=12211416

    Meanwhile, they are looking to shift jobs to India (every dollar saved = $15 extra for Vodafone in IPO value).
    I was on the phone with vodafone last week to sort out an issue with sim cards on my account. What a nightmare. Seriously took about 45 minutes to sort out a cancellation of an extra 2 sims I had on my account. Could not do it at the local store, had to go through the 0800 number. For that alone I am going to ditch them at the next opportunity. It was horrible. The first lady (from phillipines or india) could sort out the cancellation but then could not tell me my outstanding balance and had to be transferred to another department. More waiting etc etc, and got transferred again. I cannot believe that a company of their supposed calibre would want their customers getting so pissed off.

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