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Thread: Vodafone IPO

  1. #46
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    Very, very recently (days not months) our download speed over Vodafone has suddenly doubled from around 6 Mbps to over 12 Mbps. Whether this is down to people leaving Vodafone or that Chorus have run fibre down the street (but not yet offered a fibre connection to us) I don't know. What I do know is that it's a damn sight quicker.

  2. #47
    Gnawing on Bones Beagle's Avatar
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    Quote Originally Posted by hardt View Post
    I have a feeling they are listing as they are noticing their market share shrink in NZ.

    Anecdotal evidence - not a single person I know is with Vodafone for fibre or cell anymore... keyword "anymore"

    Better deals everywhere else.
    Everyone I know refers to them as Vodafail...absolutely shocking service.
    No butts, hold no mutts, (unless they're the furry variety).

  3. #48
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    This possible IPO hangs in limbo but meanwhile its CEO tries to convince us that we don't really want to speak to a human being in their call centres.

    https://www.nzherald.co.nz/business/...ectid=12192385

  4. #49
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    As soon as fibre is fully operational in Wellington Christchurch and Auckland Vodvoles cable moat is gone. Cant come soon enough for me, there is then little reason to put up with their rudeness and uselessness.
    Probably wouldn't buy on an IPO but could be tempted after the drop on the first day of trading.

  5. #50
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    Quote Originally Posted by greater fool View Post
    He's absolutely right. CS staff are rubbish. All you get is excuses and bozo questions, not solutions. If you a good result, DIY it.
    I suppose that's one way of getting rid of them! And cheaper than training.


  6. #51
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    Quote Originally Posted by macduffy View Post
    I suppose that's one way of getting rid of them! And cheaper than training.

    My experience with Vodafone was that they had very good, very capable, people, who wanted to do a good job, and to do the right thing by the customer and the company, but that those good, capable people were hamstrung by truly dreadful internal systems, processes, and procedures.

    Some of the sues seem to have been related to growth by acquisition, and the need to maintain various legacy systems.

    However, whatever the cause, they eventually they paid me what I wanted, after which I left and moved to another company.

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