Quote Originally Posted by macduffy View Post
I suppose that's one way of getting rid of them! And cheaper than training.

My experience with Vodafone was that they had very good, very capable, people, who wanted to do a good job, and to do the right thing by the customer and the company, but that those good, capable people were hamstrung by truly dreadful internal systems, processes, and procedures.

Some of the sues seem to have been related to growth by acquisition, and the need to maintain various legacy systems.

However, whatever the cause, they eventually they paid me what I wanted, after which I left and moved to another company.