I have noticed in the last 2 or 3 weeks that execution on the ANZ site online service has got noticeably poorer and unreliable. You cannot trust a buy/sell order getting processed, settlement processes are taking longer etc, etc. The poor old staff are very helpful when you ring to enquire but that gives no comfort or confidence. I guess they are dumping staff already. Obvoius question is will transaction costs go up after the sale. Who wants to cater for investors who only want to execute trades and process settlements - not ANZ obviously and probably not FNZC?