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  1. #21
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    Jun 2015
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    I have noticed in the last 2 or 3 weeks that execution on the ANZ site online service has got noticeably poorer and unreliable. You cannot trust a buy/sell order getting processed, settlement processes are taking longer etc, etc. The poor old staff are very helpful when you ring to enquire but that gives no comfort or confidence. I guess they are dumping staff already. Obvoius question is will transaction costs go up after the sale. Who wants to cater for investors who only want to execute trades and process settlements - not ANZ obviously and probably not FNZC?

  2. #22
    Banned
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    Nov 2013
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    Quote Originally Posted by littletramp View Post
    I have noticed in the last 2 or 3 weeks that execution on the ANZ site online service has got noticeably poorer and unreliable. You cannot trust a buy/sell order getting processed, settlement processes are taking longer etc, etc. The poor old staff are very helpful when you ring to enquire but that gives no comfort or confidence. I guess they are dumping staff already. Obvoius question is will transaction costs go up after the sale. Who wants to cater for investors who only want to execute trades and process settlements - not ANZ obviously and probably not FNZC?
    Agree things have deteriorated, but over a longer period than 2-3 weeks, I'd say over the last year or so in terms of order execution. As already mentioned, if transaction costs increase, they will lose customers to ASB.
    Last edited by couta1; 28-11-2017 at 09:30 AM.

  3. #23
    Member
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    Sep 2007
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    maybe we will have access to FNZC research

  4. #24
    Ignorant. Just ignorant.
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    Jan 2005
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    Personally, all I can see coming is higher prices. With a bl**dy great heap of "know your customer" and "compliance" as an extra added bonus

    I'm wondering if I might be better off using ANZ or Commsec in Australia to trade on the NZ market.

    Being an idle b*gger, before I start looking, is there anybody who's had the same thought, but actually done something about it, and prepared to share their experience?

  5. #25
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    Jun 2015
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    I did have a quick look yesterday at options as I don't want access to any "research" as it tends to be biased propaganda and just "noise" which we would be expected to pay for. It seems that the Aussie brokers are available only for Australian residents? Happy to be proven wrong on that. It looks like small NZ private investors have 2 choices to buy/sell online outside the brokers, being the ASB and the ANZ. Are we being thrown to the sharks?

  6. #26
    Guru
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    Feb 2005
    Location
    Auckland, , New Zealand.
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    3,227

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    Looks like the multi-currency accounts are going with the change to FNZC.

  7. #27
    Senior Member
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    Mar 2001
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    Auckland, , New Zealand.
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    Got an email from them yesterday, have not read it though.
    However, also got a mountain of paperwork from them a week or so to virtually re do the account opening forms for an existing AUD multli-currency account, AML and all that I suppose as they are changing who their ASX trades go thru.

  8. #28
    Junior Member
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    Aug 2010
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    I tried to read the new Terms and Conditions. Decided not to complete final step until reading 31 pages of T&C which appear very one-sided plus they get an unstated margin on your Cash Management Account interest. Seems that they are not responsible for anything except gross negligence and are free to do what they seem fit. Sad to see a low-cost online facility sold to an outfit that will squeeze what they can from punters. Wonder what else is out there?? other than ASB Securities which are charging lots as it is.

  9. #29
    Antiquated & irrational t.rexjr's Avatar
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    Feb 2017
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    Under the sycamore tree
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    Quote Originally Posted by Jay View Post
    Got an email from them yesterday, have not read it though.
    However, also got a mountain of paperwork from them a week or so to virtually re do the account opening forms for an existing AUD multli-currency account, AML and all that I suppose as they are changing who their ASX trades go thru.
    That was due back on the 11th May if it’s the same as my load. Hint: read the ‘memo’ which is a guide to fill out form. That will save you filling out 90% of it. Don’t skim over it and only focus on the ‘take no action’ bold type as this will have you throwing it under a pile of bills, never to be seen again...

  10. #30
    Member
    Join Date
    Oct 2013
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    77

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    anyone else losing the depth on ANZ?

    mine looks like this:
    Capture.PNG

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