ANZ Securities to Direct Broking

[couta1]

I just watched trades go through at the actual time and as I posted earlier, my sell order showed up within a minute.

Its okay now but hasn't been for most of the day on the NZX.

[Carpenterjoe]

The money in my OMCA trading account last week is gone, it hasn't been transferred to my registered bank account...

I rang them and they won't answer the phone. Not a very good start.

Yip same,

Show me my money, please.

[peat]

Hopefully they will quickly sort out any issues people have
On the plus side is ShareClarity which looks like it will offer some useful facts and statistics as well as analysis. My quick look into it so far indicates they operate on a DCF value basis.

[Jerry]

I got them on the phone early, after that they were probably deluged. Problems with many, but not all, bonds (priced as number times the coupon). This morning still all over the shop. Some stocks missing from portfolio, and downloading the portfolio gives some havey-cavey numbers on the Growth column.

[777]

Price matching not working again this morning.

[Beagle]

Got them on the phone this morning. Share sales from Friday last week will be paid out overnight today. He wasn't sure whether it was too one's bank account or one's new cash management account with Direct Broking. Will check my bank account and cash management account tomorrow and not fret over it in the meantime.

[McGinty]

Got them on the phone this morning. Share sales from Friday last week will be paid out overnight today. He wasn't sure whether it was too one's bank account or one's new cash management account with Direct Broking. Will check my bank account and cash management account tomorrow and not fret over it in the meantime.

Have received my Trades from last Thursday into my CMT account this morning

[bonne vie]

Why cant their comms team atleast advise on their home page or email what fixes are underway. Atleast we would know they have acknowledged the issue e.g price matching. Save alot of telephone calls.

[Beagle]

Have received my Trades from last Thursday into my CMT account this morning

Thanks. Friday's trades should come through tomorrow then. Bit of a drama this change eh. Bet ya it was a LOT more drama for the team involved...poor buggers.

[couta1]

Why cant their comms team atleast advise on their home page or email what fixes are underway. Atleast we would know they have acknowledged the issue e.g price matching. Save alot of telephone calls.

I don't see a Noticeboard on the site anymore but thats all they needed to do was to put an apology notice up outlining the issues they are having and any other important info like money settlement timeframe and all would be sweetish, none of us like to be treated like mushrooms.