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  1. #1111
    action-reaction arco's Avatar
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    After 45 mins chatting with an Oanda 'LIVE' person I eventually made her understand.

    I wont bore you with the whole transcript...its far too long and fills 2 A4 pages
    at font 10.

    Miss the first 50 lines, while she must have been on another planet......................

    OANDA: [b]Your order would have been excuted if the the bid price dropped another 47 pips.[/]
    arco: price was abt 237.22 when I placed the limit sell at 237.15...the price then dropped to 236.79
    arco: about 40 pips fall

    eventually the penny dropped.............


    OANDA.I apologize I do see what you are referring to. I am sooo sorry for the confusion.
    arco: OK...so what happened?
    OANDA: Give me one moment to take a look.
    OANDA: Unfortunately, I cannot be sure what has happened. Your order should have been executed. Our Technical is not available for another few hours, but as soon as they are in I will have them investigate.
    arco: Will they contact me by e-mail ?
    OANDA: Yes, by the end of the business day.
    arco: Ok thanks
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  2. #1112
    Legend peat's Avatar
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  3. #1113
    action-reaction arco's Avatar
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    Unhappy

    Evening Peat

    If there is a next time, I will definately e-mail the complaint and include a shot of the
    offending pixel. It might help to keep mi blood pressure down.
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  4. #1114
    action-reaction arco's Avatar
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    Gbp.Jpy.

    According to Oanda the bid price was a milliee, millie, milli pip lower when
    the order arrived at their computer..........bit strange because there
    seemed a pretty good gap according to the candles. Maybe the spread
    widened at that precise moment. Annoying as I would now be up 125 pips.

    One slight consolation is I shorted EurJpy at the same time currently + 60
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  5. #1115
    Legend peat's Avatar
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    Quote Originally Posted by arco View Post
    One slight consolation is I shorted EurJpy at the same time currently
    going well. !
    For clarity, nothing I say is advice....

  6. #1116
    action-reaction arco's Avatar
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    Hi Peat

    Yes Ive taken some off at +100

    arco
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  7. #1117
    Legend peat's Avatar
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    Wow
    Was that 100 pip spike upwards in the kiwi on all platforms or just in Oanda? Wonder if it took out anyones stops. That would really suck.

  8. #1118
    action-reaction arco's Avatar
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    Peat

    I checked Metatrader but it doesnt appear to have Kiwi chart.
    If its a platform issue Oanda always re-instate the trades.

    The Oanda forum usually have platform issue queries.
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  9. #1119
    Legend peat's Avatar
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    cant see that spike on NetDania

    From Jyske Bank
    * Volatility in the financial markets is pronounced at the moment and the short term US interest rates have been sliding drastically.

    * The release of Bank of America’s third quarter results contributed to an increased risk aversion and a further unwinding of carry trades.

    * The USD keeps weakening and the trend is likely to continue in the event that no statements are made in this respect at this weekend’s G7. At this time however we maintain a neutral stance on the USD
    For clarity, nothing I say is advice....

  10. #1120
    action-reaction arco's Avatar
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    EY balance closed +170 on auto at 127 Fib

    flat now until next week.

    Good weekend all - arco
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