Great of you to respond like that Todd. Well done.
Hear Hear ! I really appreciate Todd engaging with shareholders on here. He's the only CEO of a listed company to do so and I think its wonderful that he does !
Ecclesiastes 11:2: “Divide your portion to seven, or even to eight, for you do not know what misfortune may occur on the earth.”
Ben Graham - In the short run the market is a voting machine but in the long run the market is a weighing machine
Hear Hear ! I really appreciate Todd engaging with shareholders on here. He's the only CEO of a listed company to do so and I think its wonderful that he does !
Technically we did have another CEO engaging on these forums a few years back... just not openly and that was not a positive experience.
I'll add a plus one to this sentiment. As a customer and investor in Turners I have been happy for many years.
Does sound like a genuine mistake, however as the price was displayed at 10,500 and a tentative agreement for that price had been reached then that is the price Hugo should have been given. Turners should have borne the cost of their own mistake, not the customer.
A retailer is not contractually obliged to honour an advertised price if it was an honest mistake.
Communication is the key - but few customers are likely to be happy to be asked to pay more than the sticker price - especially if the difference is $1500.
Originally Posted by iceman
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