WHS - Warehouse Group

[Bobdn]

I'm fine with the WHS look. The more pallets loaded up with goods the better. Is NZ Kmart doing well? Kmart international isn't:

http://money.cnn.com/2015/06/08/inve...eddie-lampert/

Here's one retailer that has got it right in the states:

http://www.cnbc.com/the-costco-craze...rehouse-giant/

[JeremyALD]

I'm fine with the WHS look. The more pallets loaded up with goods the better. Is NZ Kmart doing well? Kmart international isn't:

http://money.cnn.com/2015/06/08/inve...eddie-lampert/

Here's one retailer that has got it right in the states:

http://www.cnbc.com/the-costco-craze...rehouse-giant/

It's run separately in New Zealand and Australia. They've had a lot of success here with their refurbs

http://m.nzherald.co.nz/business/new...ectid=11721407

[couta1]

I really don't know what they were thinking with Warehouse Money. What made them think it was a good idea in a saturated market? Credit card loyalty programmes outside of AIR NZ and Cashback have had very little success here.

As Roger mentioned having a WHS credit card is not cool. Just like Warehouse Mobile is not cool. The brand is just tired and old. It reminds me a bit of Telecom before they refreshed to Spark and starting attracting the younger generation again.

Kmart is a good example of refreshing your brand and becoming a cool and fun place to shop at cheap prices. You go into the stores and they look more fresh and exciting. WHS stores like look Pak n Save and I'm not sure that's a good thing.

Nothing wrong with WHS mobile, I've got a 4G phone of theirs and their prepay rates are sharp eg $4 currently for 1GB of data, I don't use my phone to make calls so casual data and text rates are just perfect. PS-WHS mobile uses the 2 degrees network but offers cheaper prepay rates.

[huxley]

Feels a bit like confirmation bias going on regarding the value of this brand...
I'd say they've lost focus of their core market - where is the target customer? And how are they meeting their needs better (or at least par) than other participants?

Focus business model (why do they exist , who would miss them if they were gone tomorrow) and exit areas where they're uncompetitive.

[macduffy]

It's run separately in New Zealand and Australia. They've had a lot of success here with their refurbs

http://m.nzherald.co.nz/business/new...ectid=11721407

Not only run separately, it's owned separately, as I recall.

[winner69]

Jeez - if Nick believes this his company is stuffed - listen to him here
http://www.radionz.co.nz/audio/playe...o_id=201836101

Hope he doesn't talk to customers and staff like this - after all isn't the objective in this new data rich ecosystem 'connecting' and 'proactively engaging' with customers? In other words you need to talk their language

[JeremyALD]

Nothing wrong with WHS mobile, I've got a 4G phone of theirs and their prepay rates are sharp eg $4 currently for 1GB of data, I don't use my phone to make calls so casual data and text rates are just perfect. PS-WHS mobile uses the 2 degrees network but offers cheaper prepay rates.

The problem is Couta it didn't start like that. When Warehouse Mobile launched it was confusing and data plans uncompetitive, you also couldn't buy bundles. They got a lot of backlash.

Now their packs are better but when 2 degrees is already struggling to attract valuable customers I struggle to see how WHS is going to make any money out of their mobile business model. They aren't going to get high value customers.

[Pipi]

I have a warehouse mobile, prices are great, their coverage is crap. Always struggling to send texts, quite often lose coverage all together. Not happy at all, will be changing very soon.

[BlackPeter]

Jeez - if Nick believes this his company is stuffed - listen to him here
http://www.radionz.co.nz/audio/playe...o_id=201836101

Hope he doesn't talk to customers and staff like this - after all isn't the objective in this new data rich ecosystem 'connecting' and 'proactively engaging' with customers? In other words you need to talk their language

Agree - they certainly don't try to put lipstick on this pig ; Not sure, whether this will get right again, probably a good time to watch from the side lines ...

[Balance]

I have a warehouse mobile, prices are great, their coverage is crap. Always struggling to send texts, quite often lose coverage all together. Not happy at all, will be changing very soon.

2 Degrees for mobile? Been there, done that and could not get out of there fast enough!

Calls dropping off for no reason and being unable to connect to the internet while on the move - unbelievable!