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  1. #101
    The Kid
    Join Date
    Oct 2014
    Location
    Rotorua
    Posts
    426

    Default

    Guess sh**t happens when everyone is rushing for the exit door.

  2. #102
    Legend peat's Avatar
    Join Date
    Aug 2004
    Location
    Whanganui, New Zealand.
    Posts
    6,435

    Default

    can you not sell your shares through another broker if you want to?
    For clarity, nothing I say is advice....

  3. #103
    Junior Member
    Join Date
    Nov 2016
    Posts
    4

    Default

    Quote Originally Posted by Logen Ninefingers View Post
    It is customer service 101 that you answer your phones and deal with your customers.

    This is a very dire situation and heads should roll. Nothing in the NZ media as yet that I can see. The manager of ASB Securities should be held to account. Do these pr*cks think they are too much of big shots to handle this situation??
    ASB Sec are increasingly arrogant, I have been complaining about the reliability of their backend for some time, but they continue to deny any problems. It is a shame , because they have offered a good service in the past, but I will have to look at moving at least my ASX holdings to another broker.

  4. #104
    Advanced Member Entrep's Avatar
    Join Date
    Mar 2008
    Posts
    1,859

    Default

    Anyone else really slow to cancel/amend/place orders on ASB Sec website?

  5. #105
    Member
    Join Date
    May 2015
    Posts
    71

    Default

    Very very slow at 4:55

  6. #106
    IMO
    Join Date
    Aug 2010
    Location
    Floating Anchor Shoals
    Posts
    9,698

    Default

    Prob my last financial year with this company.Platform integrity is just not there.

  7. #107
    Guru
    Join Date
    Feb 2010
    Posts
    3,008

    Default

    It's got progressively worse as the day has gone on and now seems to have totally sh*t itself. Pathetic service / system.

  8. #108
    Advanced Member Entrep's Avatar
    Join Date
    Mar 2008
    Posts
    1,859

    Default

    Not even loading now... what alternatives are there? I like it because I bank with ASB and can move funds around quickly

  9. #109
    Member
    Join Date
    Sep 2019
    Posts
    205

    Default

    Sharesies?

  10. #110
    Member
    Join Date
    May 2015
    Posts
    71

    Default

    5:03 and it took forever to load.

    Its utter rubbish.

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