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Thread: Server Issues

  1. #1
    Administrator
    Join Date
    Feb 2010
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    Default Server Issues

    Sorry about the downtime everyone. Some person/robot in Berlin totally hammered the site. Have increased server resources in order to be more resilient. Please bear with us while we smooth out these teething problems with the new server!

    Also, vbulletin had an exploit:
    http://www.vbulletin.com/forum/showt...vel-1-Released
    ST has been patched. Maybe this had something to do with the problems - i'm not sure, the security notice above is very vague.

    The battle against hackers and spammers rages on....

  2. #2
    Administrator
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    Feb 2010
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    Default

    In case you were wondering, out host had a faulty hard disk which affected the site performace from 1am until now. All seems to be resolved now. Sorry about the inconvenience.

  3. #3
    SRV is a God STRAT's Avatar
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    Jun 2006
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    Auckland, , New Zealand.
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    Default

    Quote Originally Posted by Trader_Tech View Post
    All seems to be resolved now. Sorry about the inconvenience.
    Hi TT. Reckon not. Very slow

  4. #4
    Administrator
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    Default

    Sorry about the outage:

    CONNECTIVITY ISSUE AT NZ DATACENTER
    Posted Tuesday, September 14, 2010 10:17:30 PM UTC
    Last Update Tuesday, September 14, 2010 11:45:57 PM UTC (18 minutes ago)
    Status Open
    Affected Servers host807.rimuhosting.com, host808.rimuhosting.com, ak33baland.com, xeon.co.nz, host.westmere.createhosting.co.nz
    Affected Data Center Auckland
    We are seeing some servers not responding at the NZ datacenter. At this stage we are not aware of any scheduled maintenance, and have opened an emergency notice to work out what is occurring.

    Update: We received confirmation that a technician is investigating this now.

    Update 11:03:19 PM UTC: A PDU (power distribution unit/power strip) issue has been identified in the rack that house some of our servers. That has been repaired and servers are coming back up now.

    Update 11:20:00 PM UTC: We are still working on shared host 808, the PSU failed on that as a result of the outage and is being replaced. All other servers should be responding now.

    Update @11:45 power supply swapped, host server pinging, VPS are scheduled to come up next.

  5. #5
    Administrator
    Join Date
    Feb 2010
    Posts
    25

    Default

    Sorry about the outage:

    CONNECTIVITY ISSUE AT NZ DATACENTER
    Posted Tuesday, September 14, 2010 10:17:30 PM UTC
    Last Update Tuesday, September 14, 2010 11:45:57 PM UTC (18 minutes ago)
    Status Open
    Affected Servers host807.rimuhosting.com, host808.rimuhosting.com, ak33baland.com, xeon.co.nz, host.westmere.createhosting.co.nz
    Affected Data Center Auckland
    We are seeing some servers not responding at the NZ datacenter. At this stage we are not aware of any scheduled maintenance, and have opened an emergency notice to work out what is occurring.

    Update: We received confirmation that a technician is investigating this now.

    Update 11:03:19 PM UTC: A PDU (power distribution unit/power strip) issue has been identified in the rack that house some of our servers. That has been repaired and servers are coming back up now.

    Update 11:20:00 PM UTC: We are still working on shared host 808, the PSU failed on that as a result of the outage and is being replaced. All other servers should be responding now.

    Update @11:45 power supply swapped, host server pinging, VPS are scheduled to come up next.

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