Quote Originally Posted by iceman View Post
They are pretty hopeless with responding. I set up a 2nd account with them a few months ago and it took several emails and about 3 weeks to get it all done.
My wife sent an account application to them about 4 weeks ago. Was told by email to expect it to take 4-5 working days. Just received her email confirmation on Thursday of the account being operational.
I have used them for my trades for a few years and all has been good, but their communications are not good.
When a company has bad customer service you have to wonder about their priorities, like I would never invest in a company that had customer service like that.

If only there was an easy alternative to sharesight!