Two separate orders, one 18000 and one 14000. both through first thing. Today is pension day so I'm just back from the supermarket, the club and various other places that we oldies frequent when we are flush.
Originally Posted by blockhead
Don't see that 32,000 order sitting in there yet Craic ??
Well the telephone companies are leading the way in cutting costs and squeezing every last ounce of profit that they can from their business. I've experienced terrible service from both Spark and Vodafone over the last 2 years, their products are great until there is a problem. It is only then that you realise how bad things have become.
They have done the maths and realised the cost to improve service is far more than the profit lost of customers who leave due to bad service.
As an investor, I struggle to want to back a company that is this short sighted. I know others are the same, it's nice to use the services of owned companies and feel a sense of pride that they care about their customers.
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