Quote Originally Posted by Hectorplains View Post
Operating report out. Electricity customer numbers are still drifting down. LPG customer base continues slow growth though - how 'sticky' are these customers?.

It doesn't appear that the fuel loyalty scheme is doing much to retain or attract customers? The recent announcement of bundling internet (but only for current customers) feels like a belated 'me too' response to Trustpower's success in this.

How important is the customer base as a metric for CEN?
I see this metric as a function of wholesale prices-a positive metric if wholesale prices are low and negative when high.
eg in a drought with high demand a gentailer would have to buy power to supply customers they cannot supply by their own generation at higher prices than they can recoup from the customer.
I dont know what this price point is but want to know if anyone has the answer?