Direct Broking

[Beagle]

Frustrating, if the same happens with a sell order than your funds are locked up for this extra time, that can easily prevent you from timely putting the next buy order in.
We are experience investors/traders, we are the market and we should decide if share prices are flat lining, go up or down slow or fast. We do not want baby sitting by our broker, full stop.

Exactly Forest. What on earth is wrong with a 12 cents share price rise on a $9.56 share, only a little over 1% when ATM the same morning was up 50 cents per share.
Do they realise that these two companies fortunes are inextricably linked or don't they care about timely execution of orders ?
Maybe its time to revisit the idea of dealing with ASB securities even though their brokerage rates are a bit higher...

Agree with your last post too. Oder execution is extremely slow...not enough staff. They fully deserve to lose a significant amount of business if they continue to conduct themselves in this manner. No point emailing Fiona McKenzie their so called head of operations because she never replies or returns phone calls.
https://www.fnzc.co.nz/direct-broking-team/

[kizame]

Exactly Forest. What on earth is wrong with a 12 cents share price rise on a $9.56 share, only a little over 1% when ATM the same morning was up 50 cents per share.
Do they realise that these two companies fortunes are inextricably linked or don't they care about timely execution of orders ?
Maybe its time to revisit the idea of dealing with ASB securities even though their brokerage rates are a bit higher...

Agree with your last post too. Oder execution is extremely slow...not enough staff. They fully deserve to lose a significant amount of business if they continue to conduct themselves in this manner. No point emailing Fiona McKenzie their so called head of operations because she never replies or returns phone calls.
https://www.fnzc.co.nz/direct-broking-team/

I havn't had this but this mornings trade,should have been electronically instant,they do come up with BS excuses,last time I enquired why it took so long for orders to even appear I was told that they had to check my csn no. now common(anz sec)in this digitally enhanced age.
I am starting to think that what happened to you was more not ruffling FNZC managed clients holdings,I don't know just a thought.

[blackcap]

I havn't had this but this mornings trade,should have been electronically instant,they do come up with BS excuses,last time I enquired why it took so long for orders to even appear I was told that they had to check my csn no. now common(anz sec)in this digitally enhanced age.
I am starting to think that what happened to you was more not ruffling FNZC managed clients holdings,I don't know just a thought.

They do have to check CSN if you are selling to ensure that the shares are there available to sell. But should take no longer than 30 seconds.