Jarden Direct Broking New Platform

[zymwh]

Unable to log in. Anyone else getting this error message? Windows 10, tried Opera, Chrome, Edge. All the same.

{"exception":{"id":400,"type":"Bad input","message":"Your profile does not exist (auth0|5fbca5bb7907f8006f141cec) and cannot be automatically created because auto profile creation does not support your profile's identity prefix when using an oauth identity. Please contact an administrator to create your profile or use an oauth identity with one of the following prefixes: 'waad|'","title":"Validation Exception","language":{"name":"English","alternate Name":"en-GB"}}}

i got the same error last night. this is the reply i got from their helpdesk, which solved my issue.

"This will happen when the migration is not complete as the terms and conditions haven’t been applied for Jarden Direct.
Go back to directbroking.co.nz, click the tile again, confirm your identity again, login using the login they just created, then you should see the t&c's page.
Then once this step is complete it will take you through to Jarden Direct."